Kimberly @kwolfson

Digital Product Manager | Salesforce CRM | Mobile Payments | Ecommerce | Founder, Women in FinTech Initiative

Chicago, IL Offline

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Joined 3 years ago

About

WHO I AM
I am a Product Manager, Business Analyst, and software support and change management professional who has managed and led the design, implementation, and user support of transformative digital customer experiences across CRM, payments, and ecommerce solutions, across multiple industries, including Financial Services and Payments, Retail Store and eCommerce, and Consumer Packaged Goods.

WHAT I DO
Embrace agile principles to collaboratively inspire and manage the planning, design, implementation, and support of integrated digital customer experiences and innovation, including websites, mobile, intranet sites, and SaaS platforms.
Leverage human-centered design thinking to actively engage my stakeholders to capture precise stakeholder requirements.
Adopt scrum practices to lead the implementation, white glove support, and optimization of retail and experiential technologies.
Empathetically guide CRM stakeholders to compliantly and proficiently adopt the CRM platform to manage and grow their busin


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